Software For Resetting Mac Book And Iphones

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Step 1: Clone or back up your Mac hard drive or sync with iCloud. Resetting a Mac to factory settings gets rid of all the data stored on that machine, so you may want to make a backup of the data.

If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

  • You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
  • Your email provider deactivated or suspended your account. Contact your email provider for help.

Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows:

  1. Quit Mail. If it doesn't quit, you can force it to quit.
  2. Choose Apple menu  > System Preferences, then click Internet Accounts.
  3. Select your mail account in the sidebar.
  4. If you see a password field for your account, delete the password and type the correct password.
  5. Close System Preferences, then open Mail and try using your account again.
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If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.
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Remove your account, then add it back

If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.

Learn more

  • If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail. The password that you use with iCloud Mail is your Apple ID password. Learn what to do if you forgot your Apple ID password or want to change your Apple ID password.
  • If you forgot or want to change the email password for a different email service, contact the email provider or request a password reset from their website.

Need to restore Mac to factory settings?

If you decide to sell or give away your Mac, you'll need to wipe your data in order to set up your Mac like a new one. Not only is it essential for your privacy, but it is also the right way to prepare your MacBook for another owner. Resetting Mac to factory settings includes several steps. Here’s the brief outline of them:

  • Data backup
  • Deauthorizing iTunes on macOS Mojave or earlier
  • Signing out iCloud and iMessage
  • Erasing Touch Bar data
  • Erasing Mac hard drive in Recovery Mode
  • Reinstalling macOS

Continue reading to learn the steps to factory reset MacBook Pro or any other Mac computer just as of it was new.

Note: This guide is relevant to Mac Pro, iMac, MacBook, MacBook Pro, and MacBook Air.

The ultimate checklist to factory reset MacBook Pro

Step 1. Back up your data

When you factory reset MacBook Pro, all the information you have on your hard drive is wiped off. That’s why you need to create a backup to save your important files and data. This is like cloning your hard drive and keeping it for some time.

You can manually back up all your files and apps by copying everything to an external drive or iCloud. However, the faster and more secure way to back up your Mac is Time Machine — Mac’s built-in software. It allows to recover individual files and restore your whole hard drive in the event of a catastrophe.

However, before you use Time Machine, make sure to clean up your Mac. You don’t want to back up all the junk it contains, do you? Plus, a backup will go faster and more smoothly if your Mac is not cluttered. For a quick cleanup, you can use a utility like CleanMyMac X. It will help you remove large and old files, useless apps, caches, and system junk in two clicks.

Here's how to clean GBs of junk in under 5 minutes:

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  1. Download CleanMyMac X and launch it.
  2. Click Scan.
  3. Click Run.

Once you’ve cleaned up your Mac, enable Time Machine backups:

  1. Go to the Apple menu in the top left corner of your screen and choose System Preferences.
  2. Select Time Machine.
  3. Click the Select Backup Disk button.
  4. Choose the disk you’d like to use as a Time Machine backup, then click Use Disk.
  5. Check the Back Up Automatically box in order to back up your Mac to the chosen disk automatically.

That’s it!

Note that your first backup may take a long time, depending on how many files you have. But don’t skip this step — the backup will allow you to restore all your data should something goes wrong when you factory reset Mac.

Once your files are backed up, next be sure to disable any services that are associated with your system, including iTunes, iCloud, and iMessage, and deactivate programs on your Mac. Just take your time to sign out of everything to avoid those “after the sale” calls from a new user.

Step 2. Deauthorize iTunes

Note: As you may know, iTunes has been replaced by Music, Podcasts, Books and Apple TV on macOS Catalina. You can only deauthorize iTunes if your Mac is running macOS Mojave or earlier.

Did you know, you can authorize up to 5 computers, which means that you can play your content just on 5 different Macs? That’s why you need to make sure your computer is not linked to your iTunes account when it gets a new owner. Don’t save this step for later.

Mac

Here’s how to sign out of iTunes:

  1. Open iTunes on your Mac.
  2. Click Account in the menu bar.
  3. Choose Authorizations > Deauthorize This Computer.
  4. Provide your Apple ID and password.
  5. Click Deauthorize.

Tip

If your Mac is running macOS Catalina, you can deauthorize Music and Apple TV as well following the instructions above. To deauthorize Books, open it and click Store. Choose Authorisations to deauthorize.


Software For Resetting Mac Book And Iphones

Do you need to turn off FileVault to do a factory reset?

Some sources on the Internet recommend turning off FileVault before doing a factory reset. FileVault encrypts your data and prevents unauthorized access to the information on your startup disk. So, even if you are going to sell your Mac, the purchaser won’t be able to access your data as they’d need your password to decrypt it. Complete factory reset covers erasing your startup disk (described in Step 7), which will make the recovery of your data impossible. Therefore, there is no need to turn off FileVault, as your data can’t be accessible in any readable form after you erase the drive.

Step 3. Disable iCloud

Sign out of iCloud to make sure that any remnants of the cloud data, such as bookmarks, notes, reminders, etc., are not visible to a new user.

Follow these steps to turn off iCloud:

  1. Choose Apple menu > System Preferences.
  2. Select iCloud.
  3. Click Sign Out.
  4. Confirm that you want to remove data from your Mac.

Step 4. Sign out of iMessage

Before you restore Mac to factory settings, be sure to sign out of iMessage. Here’s how to do that:

  1. Open up Messages.
  2. Click Messages in the Menu bar in the top left corner of your screen.
  3. From the drop-down menu, choose Preferences.
  4. Select your iMessage account.
  5. Click on the Sign Out button.

As simple as that!

Step 5. Erase Touch Bar Data

To ensure that all information is cleared from the Touch Bar, you need to erase its data. Follow these steps:

  1. Hold down the Command+R keys after pressing the power button to turn on your Mac or right after your Mac begins to restart.
  2. Choose Utilities > Terminal from the macOS Utilities window.
  3. Type this command in Terminal: xartutil --erase-all
  4. Press Return, type yes when asked if you are sure, and press Return again.
  5. Choose Terminal > Quit Terminal.

Step 6: Restart Your Mac in Recovery Mode

Once you’ve backed up your data and signed out of everything, you are ready to wipe your Mac and give it a fresh start with a new owner. The following steps will tell you how to restore Mac to factory settings. This is pretty simple. Go to the Apple menu in the top left corner of your screen and choose Restart. As the system restarts, hold the combination of Command and R keys together — you’ll notice the Recovery Mode window.

Step 7: Erase Mac hard drive

If you plan to sell or give away your Mac, you need to erase your Mac’s startup disk. The startup disk is built-into your MacBook. Its default name is Macintosh HD.

Resetting Mac Air

With the release of macOS Catalina, Apple has added the read-only volume. It means that the new macOS is running a separate system volume to keep critical system files more protected. That’s why apart from central Macintosh HD volume, there is Macintosh HD - Data volume, which contains all your data. So, if you want to remove every piece of personal information from your Mac, you need to erase both Macintosh HD and Macintosh HD - Data volumes.

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  1. Choose Disk Utility in the Utilities window.
  2. Click the Continue button.
  3. Your startup disk is the disk named “Macintosh HD” unless you renamed it before.
  4. If you have “Data” volume in the sidebar, which contains the name of your startup disk (for example, Macintosh HD - Data), select it. Click Edit and select Delete APFS volume from the menu bar. Press the Delete button (don’t click Delete Volume Group).
  5. Now select Macintosh HD from the sidebar.
  6. Click Erase at the top of the Disk Utility window.
  7. Enter the name of this volume and choose Mac OS Extended (Journaled) format from the drop-down menu.
  8. Click Erase. You may need to enter your Apple ID for confirmation.

When the process is complete, go the Disk Utility menu in the top left corner of your screen and select Quit Disk Utility.

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Step 8: Reinstall your operating system

Congratulations, you’ve reformatted your hard drive and now you can reinstall a clean Mac operating system. Simply click Reinstall macOS or Reinstall OS X from the Utilities menu. Confirm that you really want to do it and follow the instructions you’ll see on the screen.

However, if you are not going to keep your Mac, it would be better to quit the process and let the new owner enter all necessary information. Simply hold down the Command and Q keys and then choose Shut Down to turn the Mac off but leave it waiting for a new user.

That’s all. Now your Mac is clean and ready for a fresh start.

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