All of a sudden today, within a minute of opening Dreamweaver a pop-up appears from 'Adobe Genuine Software Integrity Service' stating 'The Adobe software you are using is not genuine.' There is more in the pop-up. This cannot be made to go away or minimized. This same thing also happens now with any Adobe application that is opened. Open Adobe Acrobat Distiller. Go to File Preferences (Windows), or Distiller Preferences (Mac). In the Security section of the Preferences dialog, select the option Trust All Files Opened Via Acrobat Distiller. Note: If you don't see this preference, update your Acrobat DC to the latest version.

• Adobe Software Not Genuine

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Adobe Software Not Genuine

There are many sources for obtaining information on software.

If you are using the Adobe product, you may have seen a notification like “the Adobe software you are using is not genuine” or “Non-genuine software pop-up.” The reason may be the incorrect and invalid licenses or tampering of program files. The Adobe Genuine Software Integrity Service periodically validates already installed Adobe software and keep better track of genuine users.

Sometimes, the Adobe software not genuine appears on your screen even though you have bought legitimate copies of Adobe products.

This post will show you how you can disable adobe genuine software integrity service on Windows and Mac.

There are different solutions to fix the issue on different OS, so we are starting from Windows.

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Contents

Top Solutions to Disable Adobe Genuine Software Integrity Service on Windows

Solution 1: Disable Adobe Genuine Software Integrity in Services

Be its Windows 10, 8, or 7; you can try to disable Adobe Genuine Software Integrity in Services.

Here are the steps:

• Type “Services” in your Windows Search Box and open it.

• A window will open with many services list. In that window, you can see categories – Extended and Standard.
• Click on Standard category.

• Find Adobe Genuine Software Integrity Service and right-click it to choose Properties.

• Under General, you will see the Startup Type option.
• Change the Startup Type to Disabled and click the Apply button.

Congratulations! You have successfully fixed the issue. Now, no more popup will disturb you.

In case, the popup still appears, here is another solution.

Solution 2: Disable Adobe Genuine Software Integrity in Task Manager

Follow the steps below:

• Type “Task Manager” in the Search box to open it.
• In the Processes tab, you will find the Adobe Genuine Integrity service.
• Right-click it and then click on Open file location.

• It should open a folder named AdobeGCClient.
• Minimize the file location folder and come to the Task Manager window once again.
• Right-click on Adobe Genuine Software Integrity Service, and this time, click on End Task.
• After that, delete the AdobeGCClient folder completely opened in the previous step.
• Restart your PC to check if the problem is solved.

If the issue still exists and the folder was re-created ever after the restart, try to rename it to something similar. This time, do not delete the folder.

There’s one more way that can do the same thing and also guarantees the complete removal of the Adobe Genuine Software Integrity Service.

Here are the steps:

• Type “cmd” in the Windows search box, right-click the result and select Run as administrator.
• In the command prompt, type “sc delete AGSService” and hit Enter.
• Also, remove the folder. For that, go to “C:Program Files (x86)Common FilesAdobeAdobeGCClient” and delete it.

Above are the solutions for Windows users. Mac users can read from here.

Simple Steps to DisableAdobe Genuine Software Integrity on Mac

To disable on Mac, here are the steps:

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• Open Finder App.
• In the top navigation bar, there’s an option Go. Select it and click on option Go to Folder.

• You can see a folder AdobeGCClient under Application Support >> Adobe.
• Now, delete the folder AdobeGCClient and also delete it from the trash.

Final Words

We hope this article helped you. These solutions will help you to disable adobe genuine software integrity on Windows and Mac. Now you can continue your work without any disturbance.