• Incompatible Software Detected Mac Kaspersky Download

Other Security Software Causing a Conflict. While Kaspersky products are now better at detecting currently installed and incompatible software, problems can still arise for lesser known software and cause the installation to fail. It has also been the case that other third party products are also sometimes missed or wrongly detected. Presence of incompatible applications on the computer. If any incompatible applications are detected, they are displayed in a list on the screen, and you will be prompted to remove them. You are advised to manually remove any applications that Kaspersky Internet Security cannot remove automatically.

To fix this problem, uninstall any third-party security software that was installed on your Mac. If the problem persists, run a removal tool to remove the remnants of security software.

Incompatible Software Detected Mac Kaspersky Download

Uninstall the third-party security software

1. Click the Finder icon in the Dock to be in the Finder.

2. On the menu bar, click Go > Applications.

3. Do one of the following:

   • If an app isn't in a folder or doesn't have an Uninstaller, drag the app from the Applications folder to the Trash, then choose Finder > Empty Trash.

   • If the app is in a folder, open the app's folder to check for an Uninstaller. If you see Uninstall App or App Uninstaller, double-click it.

     Follow the on-screen instructions to uninstall the app.

4. After completing the uninstall, restart your Mac and install Norton.

   If the problem persists, go to step 2 to run the RemoveCompetitiveProducts tool.

Download and run the RemoveCompetitiveProducts tool

1. Download the RemoveCompetitiveProducts tool.

   Unless you save it elsewhere, the file is downloaded into the Downloads folder.

2. Click the Finder icon in the Dock to be in the Finder.

3. On the menu bar, click Go > Downloads to go to the Downloads folder.

4. In the Downloads folder, double-click the RemoveCompetitiveProducts.zip file to expand it.

   If you use Safari, the file is automatically extracted after you download it. Skip to line 5 to open the file in Terminal.

5. In the Downloads folder, right-click or control-click the RemoveCompetitiveProducts.command file, and then click Open With > Terminal (default).

6. If you see a prompt that the tool is from an unidentified developer, click Open to continue.

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7. In the Terminal window, type your administrator password to authenticate, and then press return. When you type your password, no characters appear.

   After the tool finishes removing the third-party security software and its remnants, it displays the message 'Competitive Products of Norton removed successfully'.

8. Exit all programs, and restart your Mac.

   After you restart your Mac, reinstall your Norton product.

To ease installation over existing security software, the agent automatically checks for and detects a large number of incompatible security programs at installation time. When installing the agent remotely, using the Install Client task from Control Center, the installer automatically attempts to uninstall any incompatible software detected. Check if there are other Kaspersky products or incompatible anti-virus software from other vendors. Remove the detected incompatible software. Close all running applications. If you are installing Kaspersky Internet Security 2016 under Windows 8/8.1, switch to the Desktop by clicking the respective button on the Start screen.

For more information about removing a third-party security software on Mac, refer to the following support links:

If you need further assistance with removing a third party security products from your computer, contact the corresponding product technical support.

The location of these documents is subject to change without notice. NortonLifeLock provides these links as a convenience only. The inclusion of such links does not imply that NortonLifeLock endorses, recommends, or accepts any responsibility for the content of such sites.